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ship and delivery

Last Updated: 23.08.2023

Welcome to VZUAL EDGE! While we primarily provide digital services and do not involve physical shipping of products, this Shipping and Delivery Policy outlines the details related to the provision of our services under the subscription model. Please read this policy to understand how our services are delivered.

**1. Service Delivery**

1.1. VZUAL EDGE offers services such as social media management, social media marketing, website design, and development, which are delivered electronically over the internet.

1.2. Upon subscribing to our services and completing the necessary onboarding process, you will gain access to your selected services through your account on our platform.

**2. Subscription Activation**

2.1. Once you subscribe to our services and your payment is successfully processed, your subscription will be activated.

2.2. Depending on the specific service, you may receive an email or notification confirming your subscription activation and providing instructions on accessing your subscribed services.

**3. Service Access**

3.1. Subscribed services will be accessible through your account on our platform as per the terms of your subscription plan.

3.2. You will receive details on how to access and utilize the services you have subscribed to within the platform.

**4. Onboarding Process**

4.1. Depending on the nature of the service, our team may initiate an onboarding process. This process may involve gathering additional information from you to tailor our services to your needs.

4.2. You will be guided through the onboarding process by our team, who will communicate with you through the platform or other communication channels.

**5. Support and Communication**

5.1. Our customer support team is available to assist you with any questions, issues, or clarifications related to your subscribed services.

5.2. You can contact our customer support team at [contact email] for prompt assistance.

**6. Service Duration**

6.1. Subscribed services will be available to you for the duration of your subscription period, as specified during the subscription process.

6.2. The exact start and end dates of your subscription period will be communicated to you at the time of subscription.

**7. Modifications to Services**

7.1. If there are any modifications or updates to the services during your subscription period, we will notify you through the platform or via email.

**8. Contact Us**

8.1. If you have questions or concerns regarding our Shipping and Delivery Policy or any aspect of our services, please contact our customer support team at teamvzualedge@gmail.com

By subscribing to VZUAL EDGE's services, you acknowledge and agree to the terms and conditions of this Shipping and Delivery Policy.

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